Warranty

At The Watch District, our watches are covered by a 2-year warranty against manufacturing and movement defects.

What Our Warranty Covers

The warranty covers:

  • Manufacturing defects
  • Movement defects
  • Failure of the watch movement resulting from a manufacturing defect under normal use
  • Water or moisture damage

What Our Warranty Does Not Cover

The warranty does not cover:

  • Scratches, dents, or other cosmetic damage
  • Broken or cracked glass
  • Damage to the strap or bracelet caused by use
  • Damage to the buckle or clasp caused by use
  • Accidental damage
  • Damage caused by misuse, improper handling, or unauthorized modifications
  • Normal wear and tear

Warranty Claims

If you experience an issue covered by the warranty, please contact The Watch District with your order details and a description of the issue.

The watch may be inspected to determine whether the issue is covered by the warranty.

If the issue is confirmed to be a covered manufacturing or movement defect, we will provide an appropriate solution in accordance with our warranty policy.