At The Watch District, our watches are covered by a 2-year warranty against manufacturing and movement defects.
What Our Warranty Covers
The warranty covers:
- Manufacturing defects
- Movement defects
- Failure of the watch movement resulting from a manufacturing defect under normal use
- Water or moisture damage
What Our Warranty Does Not Cover
The warranty does not cover:
- Scratches, dents, or other cosmetic damage
- Broken or cracked glass
- Damage to the strap or bracelet caused by use
- Damage to the buckle or clasp caused by use
- Accidental damage
- Damage caused by misuse, improper handling, or unauthorized modifications
- Normal wear and tear
Warranty Claims
If you experience an issue covered by the warranty, please contact The Watch District with your order details and a description of the issue.
The watch may be inspected to determine whether the issue is covered by the warranty.
If the issue is confirmed to be a covered manufacturing or movement defect, we will provide an appropriate solution in accordance with our warranty policy.